You may cancel your order when the item is under ‘PREPARING PRODUCTS’ status.
Orders CANNOT be modified once shipment is made.
If you are not a member of the HOZE official website, please contact customer service via email with the following information.
Email cs@hoze.kr
1.Name :
2.Order number :
3.Name of Product :
4.Product to cancel :
Comments can be added by Member only.